How to Buy with Tamara
Buy Now with Tamara-
Select Tamara as your payment method
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Log in or sign up with your mobile number
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Verify your ID if it’s your first order with Tamara
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Complete your first payment to make your first purchase and pay the rest over time!
Tamara
Tamara is a buy-now-pay-later fintech with the ultimate goal of giving everyone the chance to shop without worrying about big payments, hidden fees or interest.
With Tamara you can shop and split our payments in up to 4 installments.
Split your payments
Shop your favorite stores, including Shein, Namshi and Faces, and split your payments over time.
No hassle, no stress
No more tedious approval processes. Sign up in less than 2 minutes with your ID and mobile number.
No hidden fees, no interest
That’s right – there’s no catch. No hidden fees or interest added to your total.
For more information, visit the Tamara website for a comprehensive list of frequently asked questions. If you have a question about your Tamara account, please contact the Tamara Customer Service Team directly for further assistance.
Frequently Asked Questions
How will I receive my refund if I paid using Tamara?
All refunds will be issued once the original product in your return has been received by our team. Your refund will be processed to the original payment method. Refunds can take 5–10 business days to appear on your statement.
Payment by installments can be processed differently, depending on your payment schedule, how much you have paid before returning your order, and if you have requested a full or partial refund. Please note you may be asked to continue making payments.
How do I return a product purchased with Tamara?
Returning products purchased with Tamara must be done in accordance with Popsy's return policy.
Please, contact our team to receive your return label and send your order back to us.
All refunds will be issued once the original product has been received by our team. Your refund will be processed to the original payment method. Refunds can take 5–10 business days to appear on your statement. Payment by installments can be processed differently depending on your payment schedule, how much you have paid before returning your order, and if you have requested a full or partial refund. Please note you may be asked to continue making payments.
What if I cannot complete a Tamara payment?
This could be due to one of the following reasons:
Tamara’s services to the store in question are temporarily deactivated
The store chose to go with one option and not the other
The order amount exceeded the limit for either of the options (see “Tamara’s maximum/minimum purchase limits”)
How to pay with Tamara?
1. Select Tamara as your payment method on checkout.
2. Log in or sign up with your mobile number.
3. Verify your if it's your first order with Tamara
4. Complete your first payment to make your first purchase and pay the rest over time.
Why was my order declined on Tamara?
There could be several reasons, including but not limited to the following:
- Your card isn't activated or fit for e-commerce
- You have prior commitments to your bank/telecommunications company and/or are flagged by Simah/Al Etihad Credit Bureau (AECB)/Ci-Net.
- You have unpaid bills from Tamara
- Tamara's intricate risk system considers the value of your purchase too high.
- The value of the items you're trying to buy exceeds the allowed limit.
- If none of the above reasons apply to you, please try with a different card!