Refurbished electronics have become increasingly popular in recent years to access the latest technology at a fraction of the cost of buying brand new. Whether you’re looking for a new phone, laptop, or tablet, there are plenty of options for buying refurbished products.
However, it’s essential to understand the risks associated with such purchases. In this blog post, we’ll focus on the issue of the iPhone X / XS / XR touchscreen not working and the steps you should take if you experience this issue when buying a refurbished phone.
What Causes the iPhone X / XS / XR Touchscreen Not Working?
When it comes to the iPhone X / XS / XR series, the most likely cause of the touchscreen not working is a faulty display. The display is the part of the phone responsible for both the visuals and the touch sensitivity, so if it fails to respond, it’s likely the show display is damaged.
It can be caused by various issues, such as physical damage or prolonged wear and tear, but it’s important to remember that the problem is repairable and can be addressed by replacing the display.
What Should You Do if Your iPhone X / XS / XR Touchscreen Not Working?
If you’ve recently purchased a refurbished iPhone X / XS / XR and the touchscreen isn’t working, the first thing you should do is contact the seller and request a refund or exchange.
Many sellers of refurbished electronics offer a warranty period and will be willing to provide some form of compensation if the device is not working correctly. If the seller does not provide a warranty, you’ll need to contact Apple directly to get your device fixed or replaced.
How Can You Avoid Buying a Refurbished iPhone with a Faulty Touchscreen?
When buying refurbished electronics, ensure you know what you’re buying. If you’re buying a refurbished iPhone, the best way to ensure the touchscreen works is to buy from a reputable seller who offers a warranty or return policy.
Conclusion
The iPhone X / XS / XR touchscreen not working is a common issue with refurbished phones, but it’s important to remember that the problem is repairable.
The best way to avoid this issue is to buy from a reputable seller who offers a warranty or return policy and always test the device before committing to the purchase.
If your device has a faulty touchscreen, your best bet is to contact the seller for a refund or exchange or contact Apple directly for repair or replacement options.